Our practice records include some information about our Referrers. This privacy notice describes the type of personal information that we hold, why we hold it, and what we do with it. Please read this notice carefully and make sure that you understand it.
We may collect the following information about you:
The Principal and Director of Ashley House SDG, T Neil Meekin, is responsible for keeping secure the information about you that we hold.
Those who have access to your personal information include the practice owner and the administrative staff who deal with your requests and your referred patients when we liaise with you about their treatment.
We need up-to-date and accurate personal information to:
We will use the contact details provided by you contact you by telephone, email or letter in relation to matters relating to or arising from the treatment of patients that you have referred to us. We will also use your details to update you with regard to changes to specialist Personnel and any services we feel might be of interest to you and your patients. We might also use your information to invite you to informal gatherings as a means of improving our services for you.
Your information is used only by the practice.
We will only disclose your information on a need-to-know basis within the practice and will limit any information that we share to the minimum necessary.
We store your personal information securely on our practice computer system. Your information cannot be accessed by those who do not work at the practice. Only authorised team members have access to your information (on a need-to-know basis). They understand their legal responsibility to maintain confidentiality and follow practice procedures to ensure this.
We take precautions to ensure security of the practice premises and computers.
We use high-quality specialist dental software to record and use your personal information safely and effectively. Our computer system has a secure audit trail and we back-up information routinely.
We keep your records for as long as your patient remains an active patient at Ashley House and to meet the legal requirements relating to keeping patients clinical notes available.
You have a right to access the information that we hold about you and to receive a copy. You should submit your request in writing or by email. We do not charge you for copies of your information.
You can also request us to
If you do not wish us to use your personal information as described, please discuss the matter with us. If you have any concerns about how we use your information, you should contact The Information Commissioner’s Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF (0303 123 1113 or 01625 545745).
Review date: 22/05/2018